‘The highlight of the interview process is it is robotic.’Kindly note this is a representational image. Perhaps for the first time in the country, instead of following the traditional practice of meeting the candidates in person, a bank used an Artificial Intelligence (AI)-based tool on college campuses while recruiting probationary officers. FedRecruit is the name of the HR tool which the Aluva, Kerala-based Federal Bank used in the hiring process. “As of now, I would say robots can never be a substitute for human beings. Going ahead, perhaps AI evolves in such a way that robots may find out the entire potential of the candidate much better than a human being,” Ajith Kumar K K, left, below, Federal Bank’s human resources head, tells Rediff.com’s Shobha Warrier. Why did the bank decide to drop the traditional methods in hiring and go for FedRecruit (the AI-based tool) while recruiting from campuses? A lot of deliberations and discussions happened before we came to the decision. By 2025, 80% of the workforce in banks will be millennials which means they are digitally empowered, comfortable with all the new technologies much better than those people who are already in the organisation. When we want the… Read full this story
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